U.S. Delivery time is usually 7-10 days. Need it faster? Please contact us for assistance.
U.S. and International Shipping
Our U.S. Shipping is Free for all products to all 48 contiguous U.S. states. No minimum purchase is required! Most products also ship free to Alaska, Hawaii and Puerto Rico - with the exception of heavier items including unity candles, favors, and centerpieces. (This is usually noted on the item page.)
Orders are usually delivered in 7-10 days by USPS Priority Mail, Fed Ex Ground or UPS Ground. Some exceptions are the Athena accessories which are imported from the UK, custom made items, and our lanterns and centerpieces. We will email you the tracking number once your purchase ships. (The delivery time for custom made items is usually 2-3 weeks.)
Please Notify Us before your purchase if you need your items in less than 10 days. We'll do our best to meet your request. There will be an additional charge for rush orders if Expedited Shipping Service is required.
If the item you order is out of stock, we will notify you asap and give you an approximate delivery date.
We are excited to offer DHL Express shipping to international destinations for speedy delivery times and low shipping rates! Delivery is usually 7-12 days. We have published shipping rates for Canada, Australia, Austria, Denmark, France, Netherlands, Sweden, Spain and the United Kingdom. For shipments to other counties, please email us for shipping rates.
International Customs Charges: All Buyers Outside the U.S. Please Note: Import Duties, Taxes and Customs Charges (Typically Collected Upon Pickup or Delivery) are the Buyer's Responsibility and are Not Included in the Item Price or Shipping Charges. Please Check with Your Country's Customs Office Prior To Purchase to Determine What These Additional Costs Will Be.
Please note that some products, including unity candles, favors, place card holders, decorations and cake toppers and centerpieces, cannot be shipped to international destinations. This is usually noted on the item page.
All International orders are final once shipped; any damages are the responsibility of the shipping carrier. International deliveries that are not accepted for any reason - including non-payment of customs and duties fees - will be returned to us and all of our expenses in shipping and returning the items as well as 50% of the purchase price will be deducted from the refund for the purchase.
Return Policy Guidelines
Because we want to provide all of our customers with brand new (not handled or worn) merchandise, because bridal accessories are quite delicate, and to keep our prices very low, we cannot accept returns or exchanges on any merchandise.
We would be happy to answer any questions you might have about our accessories before you place your order. Brides often email us pictures of their gown for our assistance in selecting the most complementary accessories to complete their ensemble. Please send your pictures to firstname.lastname@example.org and we'll be happy to assist you. We have free tulle swatch samples we can send you if you want to see which of our veil colors will best match your bridal gown.
All sales are final.
As soon as your order is delivered, please inspect your items carefully. Please email us within 24 hours of delivery if there is any damage to your order.
Replacing Damaged Items: We will quickly take care of any damaged items in your order. All pieces are inspected for quality at the time of shipping, but if a flaw has been missed or if damage to an item occurs during domestic shipping, please contact us within 24 hours of delivery of the item. We will then gladly replace the defective or damaged item with the same style entirely at our expense. We will pay for your return shipping and will not charge you any fee. Items will not be refunded. Item must be received by us within 5 days of return approval. A digital picture of the damage will be requested to validate the claim.
After 24 hours of receipt, Affordable Elegance Bridal can not accept claims for damaged items.
All International orders are final once shipped; any damages are the responsibility of the shipping carrier.
Items delivered outside the U.S.:
Import Duties, Taxes and Customs Charges (Typically Collected Upon Pickup or Delivery) are the Buyer's Responsibility and are Not Included in the Item Price or Shipping Charges. Please Check with Your Country's Customs Office Prior To Purchase to Determine What These Additional Costs Will Be.
Changes to Order
We begin processing your order as soon as it is placed in order to deliver it to you as soon as possible. Therefore, no changes or cancellations can be made to your order once it is placed.
If an order delivery is refused or returned to us for lack of signature, the refused return package can take up to 3 months to reach us through the USPS. We will contact you for re-shipment. If you indicate you do not want the order, we will refund it at 50% of your purchase price if it is received in new condition.
If an order is returned to us due to an incorrect or insufficient shipping address, we will contact you asap for re-delivery. A re-shipping fee may be assessed.
By purchasing from Affordable Elegance Bridal you agree to these policies.
Affordable Elegance Bridal is excited to offer you authentic merchandise from the bridal industry's top designers. We bring you quality products at affordable prices with exceptional customer service! We want you to be happy with your purchases and strive to help you to make that possible. If you have any questions about our merchandise, please do not hesitate to contact us. We are here to help.
Affordable Elegance Bridal works closely with our Wholesalers to only advertise products that are readily available and we apologize if a product is back ordered, out of stock, or discontinued by the time you place your order.
If a popular item is out of stock when you order it, Affordable Elegance Bridal will notify you by e-mail ASAP and will let you know when the item will be available. When contacted, you will have the option to wait until the item is available, choose another item, or be refunded for that item.
Affordable Elegance Bridal can not honor typographical errors in price. If we find that there is an error, we will contact the customer prior to processing the order.
By Standard Mail:
Affordable Elegance Bridal
4539 Meridale Ave.
Louisville, KY 40214
U.S. Delivery time is usually 7-10 days. Need it faster? Call us at 502-835-4421 and we'll be happy to help.